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Last updated September 13, 2023

This Cookie Policy explains how DIAMOND CLUB INTERNATIONAL LLC (Company, we, us, and our) uses cookies and similar technologies to recognize you when you visit our website at https://diamondclub.com (Website). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, DIAMOND CLUB INTERNATIONAL LLC) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Unclassified cookies:
These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:

Chrome
Internet Explorer
Firefox
Safari
Edge
Opera

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

Digital Advertising Alliance
Digital Advertising Alliance of Canada
European Interactive Digital Advertising Alliance

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

If you have any questions about our use of cookies or other technologies, please email us at info@diamondclub.com or by post to:

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Free Shipping

Free FedEx Shipping

Diamond Club is pleased to offer complimentary FedEx shipping on every order. To make your purchasing experience as seamless as possible, we also provide free return shipping on eligible returns.

Because many of our pieces are made to order, the time from purchase to delivery will vary depending on the item selected. Estimated delivery timing will be provided at checkout and confirmed in your order confirmation email. All orders are shipped via FedEx and are scheduled to arrive on or before the estimated delivery date shown in your confirmation. Orders may ship earlier if completed sooner than expected.

You will receive an email with tracking information once your order has shipped

Special Delivery Requests

We understand that fine jewelry is often purchased for meaningful occasions and surprises. If you require special delivery arrangements — such as Saturday delivery, delivery on a specific date, or shipment held at a FedEx location — please contact our Client Services team prior to shipment at: 800 xxx xxxx, info@diamondclub.com

Shipping Security & Requirements

For your protection, Diamond Club

  • Insures all shipments for their full value
  • Requires a direct signature upon delivery for high-value orders
  • Ships only to verified residential or business street addresses
  • Does not ship to P.O. Boxes or freight-forwarding addresses

Delivery Timing & Carrier Delays

Diamond Club is committed to timely delivery. However, delivery delays caused by weather, carrier disruptions, customs clearance, or incorrect or incomplete addresses are outside our control and are not guaranteed.

Once an order has shipped, transit times are the responsibility of the carrier.

Lost, Stolen, or Damaged Shipments

All shipments are fully insured while in transit. If your package shows delivered but has not been received, or arrives damaged or tampered with, you must notify Diamond Club within 5 days of the carrier’s recorded delivery date so that we may initiate an investigation and insurance claim.

Failure to report within this timeframe may limit our ability to replace or refund the order.

Address Changes & Rerouting

For security and insurance reasons, shipping addresses cannot be changed or rerouted after an order has shipped. Please ensure your shipping information is correct at checkout.

Shipping Method

All orders ship via FedEx. Diamond Club reserves the right to use an equivalent insured shipping service where necessary to meet delivery timing or destination requirements.

Buy now, Pay over time

Diamond Club offers flexible payment options through trusted financing partners including Affirm and other Buy Now, Pay Later providers. Qualified customers can split their purchase into convenient monthly or installment payments, allowing you to enjoy your jewelry today while paying over time.

Payment plans and eligibility are determined directly by the financing provider at checkout. Rates, terms, and approval decisions may vary based on your location and credit profile. Selecting a financing option does not affect your order processing or delivery timeline.

Payment options are provided by third-party financing partners. Terms and eligibility vary. See provider site for details.

Lifetime Warranty

Diamond Club proudly stands behind the craftsmanship and quality of every piece we create. We offer a Lifetime Warranty against manufacturing defects on all Diamond Club fine jewelry.

What Our Lifetime Warranty Covers

Our warranty covers manufacturing defects in:

  • Metal structure and setting integrity
  • Stone setting workmanship
  • Clasps, hinges, and closures
  • Solder joints and assembly

If a manufacturing defect is identified, Diamond Club will repair the item at no cost.

What Is Not Covered

Our warranty does not cover normal wear or damage caused by use, including:

  • Scratches, dents, or surface wear
  • Bent, worn, or misshapen rings
  • Prong wear over time
  • Lost stones due to impact or wear
  • Discoloration from chemicals or exposure
  • Damage from improper care or storage
  • Resizing or repair performed by third parties
  • Loss or theft

These conditions are considered normal wear and are not manufacturing defects.

Complimentary Inspection & Maintenance

We recommend periodic inspection to maintain the beauty and security of your jewelry. Diamond Club offers complimentary inspection and basic cleaning for the lifetime of your piece.

Preventative maintenance (such as prong retipping or stone tightening) may be recommended over time and may incur a service fee if not related to a manufacturing defect.

Repairs Under Warranty

If you believe your jewelry has a manufacturing defect, please contact us at info@diamondclub.com with:

  • Order number
  • Description of the issue
  • Photos of the item

Our team will evaluate and provide instructions. Approved warranty repairs will be completed at no charge.

Warranty Conditions

  • Applies only to the original purchaser
  • Valid for Diamond Club jewelry only
  • Proof of purchase required
  • Item must not be altered by third parties

Our Commitment

Fine jewelry is meant to be worn and enjoyed for a lifetime. Diamond Club is committed to supporting your piece for years to come through expert craftsmanship and ongoing care.

Ring Size Guide

Finding your perfect ring size ensures a comfortable and secure fit. Diamond Club rings follow standard US/Canada sizing.

Ring Size Chart

US/Canada Size Inside Diameter (mm) US/Canada Size Inside Diameter (mm) Finger Circumference (mm)
314.144.2
3.514.545.5
414.946.8
4.515.348.0
515.749.3
5.516.150.6
616.551.9
6.516.953.1
717.354.4
7.517.755.7
818.157.0
8.518.558.3
918.959.5
9.519.460.8
1019.862.1
10.520.263.4
1110.664.6
11.521.065.9
1221.467.2
12.521.868.5
1322.269.7

How to Measure Your Finger

Method 1 — String or Measuring Tape

  1. Wrap a flexible measuring tape or strip of paper/string around the finger where the ring will be worn.
  2. Ensure the fit is snug but comfortable
  3. Mark where the ends meet.
  4. Measure the length in millimetres.
  5. Match the measurement to the circumference column in the chart above.

Measure an Existing Ring

A useful method when measuring for yourself or as a surprise:

  1. Choose a ring that fits the intended finger.
  2. Measure the inside diameter of the ring in millimetres.
  3. Match the diameter to the chart above to determine size.

Sizing Tips for the Best Fit

  • Fingers naturally change size throughout the day — measure at the end of the day when fingers are largest.
  • Avoid measuring when hands are cold or swollen.
  • Rings should slide on easily but resist slightly over the knuckle.
  • Wider bands fit more snugly — consider sizing up 0.25–0.5 size.
  • If between sizes, choose the larger size.

Need Help?

Our team is happy to assist with sizing guidance or special requests.

info@diamondclub.com, 800 xxx xxxx